Police have investigated care at several Welsh hospitals

Health warning

Edwin Phillips reads an anonymous warning letter to the head of NHS Wales Informatics Service Andrew Griffiths, after revelations in The Eye about the relocation of work.

Dear Andrew.

Andrew Griffiths head of the Informatics Service praised for 'streamlining'

Andrew Griffiths head of the Informatics Service praised for ‘streamlining’

You have to be cruel to be kind.

Just because your staff have condemned your move of work as “crazy” and “an appalling waste of money” does not mean it was not the right thing to do.

But be warned – you will face absurd criticism.

Do not be put off by them saying “no one knows why they are doing it – although we have our suspicions”.

It will mean a properly downsized, streamlined service which is fit-for-purpose for the 21st century.

Efficiency and clarity are the watchwords in the modern world.

After all you make crystal-clear on your website that “Health in Wales” is an “outcome” of a “Patient and Carer Empowerment (PCE) project” to “enable” Welsh people to become more involved in their health.

This is completely understandable and does not use business jargon at all.

Informatics service

The outcome for the Informatics Service is an outcome for the people of Wales.

Second class delivery is not an option in Wales, say the politicians

Second class delivery is not an option in Wales, say the politicians

Your service is the leader in Europe and this will only be enhanced by Brexit.

Ignore those moaners who say the NHS in Wales is delivering a “second class” service.

The health service in Wales has much to be proud of and you are part of that.

Disregard the fact there have been three police investigations into the care of patients in Wales, one of which was revealed by that irritating The Eye.

Inquiries into assaulting patients and falsifying or destroying medical notes, simply underline the important role of The Informatics Service.

That mental health ward in Glan Clwyd Hospital where patients were supposedly ‘treated like animals’ is another case in point.

What was it called?

Tawel Fan?

Betsi Cadwaladr

Filming inside Tawel Fan raised alarm about standard of care

Filming inside Tawel Fan raised alarm about standard of care

I don’t know what all the fuss was about with that Betsi Cadwaladr University Health Board (BCUHB) anyway – after all, family members raised their concerns with hospital authorities in November 2012, a year before it closed.

The standard of care was made public in any event by the Daily Mail, after mobile phones which filmed events were smuggled on to the ward.

Politicians did their job.

The nonsense about them not doing anything about it until it was in a UK newspaper is just that – nonsense.

They acted quickly.

That health board was placed in special measures and the chief executive Trevor Purt was suspended.

Trevor Purt was suspended

Trevor Purt was suspended

So you see Andrew, politicians like health professionals need your service when they operate so quickly.

Transferring the staff to Cardiff is another fine decision.

Let’s just hope it does not end up in the Daily Mail.

Yours, a fellow bureaucrat.